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Council's Banking Details & Payment Methods Have Changed!

Published 17th October 2024
Council recently transitioned from National Australia Bank (NAB) to Commonwealth Bank of Australia (CommBank). As a result of this transition, we undertook a review of our banking operations and would like to advise that Electronic Funds Transfer (EFT) payments is no longer an available payment option.

WHAT DOES THIS MEAN FOR YOU?

Our Acceptable payment methods are:

✅ In-person: Council office, 6 Richardson Place, Roxby Downs (cash, cheque or card)
✅ Phone:  (08) 8671 0010
✅ Mail: Cheque only
✅ BPAY: As detailed on your invoice/notice
✅ BPOINT: Visa / Mastercard / Amex payment gateway on Council’s website https://www.roxbydowns.sa.gov.au/payments
✅ Direct Debit*: (only available for Roxby Water and Roxby Power customers)

*NOTE: Direct Debit Request Forms can be downloaded from Councils website at https://www.roxbydowns.sa.gov.au/council/customerservice/forms or emailed by contacting Customer Service on (08) 8671 0010.

If you have any questions or would like additional information, please contact Council on 8671 0010 or by email at roxby@roxbycouncil.com.au